Master Data Specialist – CRM

Nivel carieră: Mid-Level (2-5 years)
Tip job: Full Time
Locație: București
Nivel studii: Absolvent

Do you want to join a fast-growing company?

For our client, a BPO company part of a big electronics holding, we are looking for a professional Master Data Specialist to join the Data Maintenance Team as a key member, to provide support to a call center and its service department.

Key responsibilities

  • Connect the dots by synthesizing data from various sources
  • Update Microsoft CRM data in accordance with the latest business processes
  • Assume ownership and responsibility for data accuracy, completeness, consistency, and integrity of customer master data fields
  • Work closely with other departments to assure master data compliance
  • Work with large amounts of data and utilize multiple systems to research and analyze information
  • Work closely with other departments for new projects development and improve/define standard operating procedures and process flows
  • Offer support for new system enhancements & implementation
  • Manage account creation and maintenance

Required skills and experience

  • Good command of English spoken and written
  • +2 years experience in Reporting/Data/BI positions;
  • Good understanding of writing SQL series
  • Hands-on experience with visualization tools such as PowerBI, Tableau or Qlik
  • Previous master data experience in Microsoft Dynamics 355 is a PLUS
  • Proficiency in HTLM code
  • Advanced knowledge of Microsoft Excel (especially VLOOKUP and Pivot Table)
  • Strong analytical and communication skils

Benefits

  • Budget: between 7.000 – 8.000 lei net/month
  • Indefinite employment contract
  • Meal tickets
  • Annual bonus
  • Private medical insurance

Work schedule: Regular working hours (9 am to 6 pm, Monday to Friday), but can manage flexible work schedule if so required.

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